Privacy Policy
This Privacy Policy explains how ARDH Consulting (“ARDH”, “we”, “us”) collects, uses, and protects information when you use ai.ardh-consulting.com and related services.
1. Who we are
ARDH Consulting provides AI-assisted real estate due diligence, property evaluation reports, Urban Intelligence tools, and related content. Contact: support@ardh-consulting.com.
2. Information we collect
- Account data: name, email, authentication details (including Google sign-in where used), and profile preferences.
- Usage data: reports you generate, property inputs you submit, credit purchases and subscription activity, and product feature usage.
- Technical data: IP address, browser type, device information, and approximate location derived from network data, collected via server logs and similar technologies.
- Communications: messages you send to support or via contact forms.
3. How we use information
- To create and manage accounts and authenticate users.
- To generate property analysis reports and Urban Intelligence responses based on your inputs.
- To process credits, subscriptions, and related billing workflows.
- To improve product quality, security, and customer support.
- To send service-related notices (and marketing only where permitted).
- To comply with legal obligations and enforce our Terms of Service.
4. AI processing
Property descriptions, locations, documents, and related inputs you provide may be processed by AI models and geographic data services to produce analysis. Do not submit sensitive personal data about third parties unless you have a lawful basis to do so.
5. Sharing of information
We may share data with infrastructure and service providers (hosting, authentication, payments, analytics, AI inference) who process data on our behalf. We do not sell your personal information. We may disclose information if required by law or to protect rights and safety.
6. Cookies, analytics, and advertising
We use cookies and similar technologies for authentication, preferences, security, and analytics.
This site uses Google AdSense to display advertisements. Google and its partners may use cookies (including advertising cookies) to serve ads based on a user’s prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to this site and/or other sites on the Internet.
You may opt out of personalized advertising by visiting Google Ads Settings. You can also control cookies through your browser settings. For more information about how Google uses data when you use our partners’ sites or apps, see How Google uses information from sites or apps that use our services.
Third-party vendors, including Google, may show our ads on sites across the Internet. We do not control cookies set by third-party ad networks beyond what is described in their own policies.
7. Data retention
We retain account and report data for as long as needed to provide the service and meet legal, accounting, or security requirements. You may request deletion of your account data subject to applicable law.
8. Security
We apply reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure.
9. International users
Our services are used across Tunisia, Morocco, France, and other markets. Data may be processed in countries where our providers operate. By using the service you understand that transfers may occur as needed to operate the platform.
10. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. Contact support@ardh-consulting.com to exercise these rights.
11. Children
The service is not directed to children under 16. We do not knowingly collect personal data from children.
12. Changes
We may update this Privacy Policy from time to time. The “Last updated” date above will change when we do. Continued use of the service after updates constitutes acceptance of the revised policy where permitted by law.
13. Contact
Questions about privacy: support@ardh-consulting.com.